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Experiencing technical issues? Don’t hesitate to reach out to us with any questions regarding products or orders. Our specialists are always ready to provide solutions.
WhatsApp +506 8884 3688. Write a message or fill out the form below.
We are dedicated to ensuring a consistently satisfying customer experience.
Frequently Asked Questions
Is it possible to cancel my order?
If your order has not yet shipped, you can cancel it by contacting order@chuwicr.com. However, once the order has shipped, it cannot be cancelled.
DO CHUWI DEVICES SUPPORT 120V 60HZ INPUT?
Yes, all Chuwi devices are designed to support a voltage range of 100-240V and a frequency range of 50-60Hz.
CAN I RETURN THE PRODUCT IF I AM UNSATISFIED?
If the product is in new or like-new condition without any manufacturing defects, you may request a return within 14 calendar days of receiving it.
HOW LONG IS THE WARRANTY PEROID?
We offer one-year warranty.
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